AWM provides consulting and services to automotive system and component suppliers. 

We deliver efficient solutions to evaluate and reduce your warranty costs 

while focusing on customer satisfaction across the value chain.

Our competence

Our team has many years of experience in warranty, claim and program management, interacting with vehicle manufacturers and their system suppliers in Europe. Based on open communication and efficient analysis, we identify potential root causes and reduction plans for your warranty costs. We help to define and implement warranty management strategies, proposing solutions according to specific customer requirements, including your supply base.

We guide your problem solving teams and provide support in liability negotiations, with expert knowledge in data analytics, OEM recovery processes, early warning and No-Trouble-Found investigations.

AWM is a business partner of Ubiquiti Inc. and The Data Automation GmbH. We support your teams with consulting and implementing software solutions and providing software application training.

Stephan Rubel

Managing Director and Founder of AWM in 2008

Master of Mechanical Engineering, RWTH Aachen

Languages: German, English, French, Italian, Spanish

Stephan Rubel @Linkedin

25 years in automotive supply industry with responsibilities in global and european warranty and program management.

Collaboration with ZVEI, CLEPA, OESA, FIEV

Jeong Lan Lee

Managing Director

Master of Law (L.L.M.), University in Seoul and Trier

Languages:  Korean, German, English

Email:  contact (at) awm-warranty.com

We are looking forward to talking with you.