AWM provides solutions for warranty data monitoring
on field claims and returned parts,
for early warning and forecasting of field failures and cost
Provide, transform and standardize OEM warranty data
AWM explores all available warranty data to obtain best value out of it. We compile robust statistical information contained in OE manufaturer data and extract conclusions and facts in close collaboration with your teams. Based on these results, we evaluate warranty exposure and help estimating technical and commercial risks.
AWM is a business partner of The Data Automation GmbH, a specialist of automated web-partal interface solution and bi-directional data exchange with all existing OEM data portals.
Define early warning mechanisms and reporting procedures
AWM helps defining data base solutions to analyze warranty data efficiently and continuously, allowing to report your warranty costs and triggering warranty alerts. We help monitoring new products during ramp-up and right after series production start, ensuring to measure warranty performance and early warning.
AWM is an experienced business partner of Ubiquiti Inc.. We support your teams in Europe with integrating Ubiquiti software solutions and provide software user training.
"No-Trouble-Found" investigation based on dealer narratives and vehicle diagnostics
AWM applies analytical methods and software solutions to explore dealer diagnostics and customer narratives. The verbatim comments contain precious information about vehicle malfunctioning and reasons for customer dissatisfaction. We provide deep insight into structured and unstructured data from your customers and from your in-house analysis results with the objective to understand and solve problems.