AWM provides consulting for risk evaluation and strategy
development in response to warranty cost recovery and complaints

Structured failure mode and root causes analysis (Fault Tree Analysis)

AWM helps identify potential failure modes relating to customer complaints. We analyze the failure chain and fault tree between symptoms, defects and potential root causes (FTA) and we help identify the associated risks.

Evaluate risk and develop strategies for liability negotiation

AWM analyses the warranty claims and data provided by your customer, the risk and related responsibilities. We evaluate contracts, general terms, product specifications and the statement of work. Based on our predictions and forecasts, we help to develop a strategy for negotiation with your customers.

Manage problem solving teams and communicate across the supply chain

AWM assists your team with rapid problem solving and defining solid countermeasures. We help minimize the announced warranty costs and reduce future risk exposure.