AWM provides consulting and services
for warranty management

Evaluate and reduce warranty costs, identify and prevent from risk

AWM provides efficient warranty management methods and solutions to evaluate and anticipate warranty cost recovery, estimate risk of warranty claims and ensure early warning.

Implement efficient "Field Failure Analysis" process according to VDA and ZVEI recommendations

AWM experts assess and improve your "Field Failure Analysis“ process for returned warranty parts according to VDA, AIAG, ZVEI and OEM-specific requirements. We support your teams during the preparation of customer audits, with No-Trouble-Found investigations (NTF), internally, at your customer, in dealerships or in your supply chain.

Implement contractual customer requirements and procedures

AWM helps you to define and implement a warranty management process complying with your IATF 16949 certification, satisfying your customer-specific requirements. Our experts train your teams to apply these requirements in daily business with appropriate efforts and robust results.